These Terms and Conditions ("Terms") govern your use of the services provided by Options180 ("Company"). By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.

1. Services

The Company offers a range of social care services aimed at supporting families and individuals.
Services provided may include but are not limited to counseling, family mediation, parenting assessments, contact supervision, and parent mentoring.
The scope and nature of services may vary and are subject to change at the discretion of the Company.

2. Client Responsibilities

Clients must provide accurate and truthful information to the Company to facilitate the provision of appropriate services.
Clients are responsible for complying with any requirements or recommendations provided by the Company in relation to the services.

3. Confidentiality

The Company respects the confidentiality of client information and adheres to applicable data protection laws and regulations.
Client information shared with the Company will be kept confidential, except where disclosure is required by law or where authorized by the client.

4. Payment and Fees

Payment for services rendered by the Company is due in accordance with the terms specified in the invoice.
Fees for services may vary depending on the nature and duration of the service provided.
Failure to make timely payment may result in the suspension or termination of services.

5. Cancellations and Refunds

Clients may request cancellations or rescheduling of appointments subject to the Company's cancellation policy.
Refunds, if applicable, will be provided in accordance with the Company's refund policy.

6. Limitation of Liability

The Company shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of its services.
The Company's liability shall be limited to the extent permitted by law.

7. Amendments

The Company reserves the right to amend these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Continued use of our services after the posting of amendments constitutes acceptance of the revised Terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England, without regard to its conflict of law provisions.
Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you have any questions or concerns regarding these Terms, please contact us at info@options180.co.uk.